At Casino Epic, we are committed to responsible gaming and urge our customers to have control over time and money while they play. Under "" My Account "" you can set time limits to exclude yourself at a certain time (24 hours / 1 week / 1 month / 3 months / 1 year). You can also contact our customer service at [email protected]) to activate other limits and protection mechanisms.
Do you feel that you may be playing too much?
If you feel that you are playing too much or have similar concerns, we encourage you to exercise caution and carefully consider what your next step should be and whether you should continue playing. It is very important that you are aware of how you can protect yourself when it comes to gambling problems. Casino Epic gives you 3 options to protect yourself against gambling problems:
• Deposit Limit - Set a limit on how much you can afford to spend before you start playing. Make sure you are not playing for money that you need for other things. You must set three limits - one daily, one for the week and one for the month.
• Self-exclusion - If you feel you need a break from gambling, you can lock your account for a predetermined time. Casino Epic will not be able to open your user account before the specified time has elapsed. You will be excluded from any emails and / or other marketing materials during the period you have chosen to exclude yourself. We may also consider it necessary to close your account if we see signs of gambling addiction. If you have decided to close your account permanently, please contact [email protected] ([email protected]). We will take all possible measures to prevent you from continuing to play with us.
If you are unsure if your gambling is starting to become a problem, you can test yourself by answering the following questions:
• Do you ever feel guilty about your gambling?
• Do your friends or family complain about your gambling?
• Have you ever borrowed money or sold something so that you can continue playing?
• Have you ever played for a longer time than you planned?
• Have you ever played for more money than you could afford to lose?
• Have you ever logged in again to try to win back money you lost?
• Have you ever considered committing suicide or committing suicide because of your gambling?
• Have you ever played for larger sums to achieve the same feeling of excitement?
• Has your gambling ever made you feel stressed or anxious?
• Has your gambling ever caused financial problems for you?
If you answered "" Yes "" to any of these questions, you may have a gambling problem. If you suspect that you have a gambling problem, do not hesitate to contact us at [email protected] ([email protected] ) or with an organization for people with gambling problems. There are a number of organizations that offer advice to players who suffer from gambling problems and gambling addiction.